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  1. Branded Surveys
  2. Survey Troubleshooting

Survey Troubleshooting

  • I reported a survey, when will I hear back about the resolution?
  • I did not receive points for a survey, what can I do?
  • Why are my surveys not loading correctly?
  • What do I do if I receive an error while submitting a survey?
  • How long does it take to receive points after completing a survey?
  • Why am I being disqualified from a survey after answering a few questions?
  • What happens if I accidentally close a survey before I completed it?
  • Why did I receive a "technical error" termination on a survey?
  • I was promised an additional incentive, when will I receive it?
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